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EH&E has found the use of practice interview sessions with hospital staff to be a great preparation technique for The Joint Commission surveys in the Environment of Care (EC). This standard area spans a wide range of disciplines and departments in the hospital, and any survey involving The Joint Commission’s tracer methodology will require participation by many to succeed.
This white paper provides an overview of the practice interview technique and discusses “best practices” for conducting practice interview sessions, including selecting relevant survey topics, determining the right composition of staff members, and designing questions that get to the important issues.
To download a copy of the white paper, register by clicking here.
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