NEEDHAM, MASSACHUSETTS – June 10, 2008 – Preparing for The Joint Commission survey process within the Environment of Care (EC) is challenging because virtually all internal services used to support patient care, including all areas of the EC, may be audited. As a result, a healthcare institution must be prepared for the survey interview session to proceed in almost any direction and to involve any staff member. EH&E has found that practice interview sessions, if done properly, can dramatically improve the performance of hospital staff in actual Joint Commission surveys.
The white paper titled, “Using Practice Interview Sessions to Strengthen Your Survey Preparedness Within the Environment of Care,” provides an overview of the practice interview technique and discusses “best practices” for conducting practice interview sessions, including how to:
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Select survey topics that are most relevant to your institution.
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Determine the right composition of staff members.
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Create the proper ground rules.
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Design questions that get to the important issues quickly.
Authored by Nanette E. Moss, M.S., C.I.H., Associate Director of EH&S Compliance and Strategic Support at EH&E (www.eheinc.com), a Needham, Mass.-based environmental, health, safety, and engineering consulting firm, the white paper is based on the experiences of EH&E personnel working with leading healthcare institutions nationwide.
This white paper will be applicable to EH&S managers, facilities managers, infection control managers, pharmacy directors, and anyone responsible for maintaining Environment of Care compliance at a hospital or other type of Joint Commission accredited healthcare institution.
To download the free white paper, “Using Practice Interview Sessions to Strengthen Your Survey Preparedness Within the Environment of Care,” visit: http://www.eheinc.com/practicetracer.htm or call 1-800-825-5343.
EH&E (www.eheinc.com) has provided an extensive range of environmental and engineering consulting services for 20 years. Our team consists of more than 60 experts with an outstanding record of providing business-focused solutions for issues that affect the built environment. EH&E has a depth of knowledge and credibility unmatched in the industry and our wealth of readily-accessible information has become a powerful resource for our clients.
Download images from: http://www.eheinc.com/photos.htm
Don Goncalves
Tiziani Whitmyre, Inc.
781-793-9380
dgoncalves@tizinc.com
